Useful Information

Arrival and departure:  We guarantee your room ready for 4 p.m. and we ask you to leave your room by noon.

Type of payment: We accept Visa, MasterCard, American Express, Diners club, Discover, ATM card as well as traveler's checks.

Deposit: at your check-in an amount equal to the value of your stay + 50% will be charged until your departure.

Cancellation policy: you will have until 4 p.m. the day of arrival to cancel without any fees. After that, the first night will be charged on your credit card given as security.

Family plan:

  • Kids stay free under age of 18 when sharing a room with theirs parents;
  • Extra person will be charged 10$ per night plus taxes;
  • Maximum of 4 persons per room will be allowed;
  • Rollaway bed are available at 10$ plus tax per night;
  • Free playpen;
  • Small refrigerator are available at 10$ plus tax per night.


  • Applicable taxes during your stay are:
  • Lodging taxes : 2$ plus tax per night
  • GST (Goods and services 5%)
  • QST (Quebec sale tax 8.5%)

Shops nearby:

Special rates:
You may enjoy these special rates if you are a member of these organizations, please note that a membership card is required:

  • CAA / AAA;
  • Entertainment (membership card required)
  • CPSA
  • Government;
  • AARP.

The Best Western Plus Hotel Universel invites you to leave you impression by using the Medallia network at The website

TripAdvisor can also help you find the appreciation of other guest at our facility. To learn more, please visit

Social Network:
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La Plus Grande Chaîne Hôtelière®

Best Western Hôtel Universel
915, rue Hains
Drummondville, Quebec  J2C 3A1

819 478 4971